When I first came on the job, my records in the Hostmaster database all needed to be updated with my contact information. What a hassle as for months afterwards I went back and forth in email with the former SCAD who was kind enough to put up with all the change requests. Eventually I decided to nag the Hostmaster admins for a better solution, and the one they came up with could have saved me hours of pointless email correspondence. The admin ran a script that changed all instances of the former SCAD’s email address to mine as technical contact.
So when I’m met with the need to change a single tech contact these days I have always defaulted to contacting whomever officially admins Hostmaster. With the noticable absence of a detete button, I knew of no other way to clear a tech contact. What’s more, I figured since the admins wield such power in changing contacts en-masse, surely they wouldn’t be too bothered by an individual change once in a while.
I need not bug them anymore. And neither should you. If you need to remove a tech contact on a Hostmaster entry, simply type one that already exists in place of the one you’d like to delete. Since there always has to be at least one technical contact, and the form doesn’t like duplicates, it just eliminates the one you want to overwrite. The directions provided with Hostmaster never made this clear as far as I can tell and just confused me more. Well, confusion be gone!